Something’s not working correctly!
securebharat2019-07-31T13:05:40+00:00If you're having trouble then our support team will be delighted to help! Please email us at support@securebackup.co.in and we'll get back to you.
Why do you ask for my Mac password when installing?
securebharat2019-07-31T13:05:12+00:00We install two tools that run as root - so require your Mac password. 'updateld' is used to install and repair the SecureBackup for Mac software as necessary. 'finderoverlaytool' is [...]
I’ve quit the SecureBackup for Mac application volume icon hasn’t been removed from my desktop?
securebharat2024-02-15T06:14:57+00:00This shouldn't happen but if it does right click on the volume icon and select Eject. Alternatively drag the volume icon to the eject icon in your dock.
Why don’t you support ACL’s, resource forks, symlinks and extended attributes?
securebharat2019-07-31T13:03:50+00:00The current version is focused on document backup, so doesn't support some of the more advanced filesystem features in Mac OS. We are working to address these limitations in a [...]
Is there a Mac version of SecureBackup Restore?
securebharat2019-07-31T13:03:11+00:00Yes - the SecureBackup Restore app is built into the Mac software itself. No separate download is required. Simply click on the SecureBackup icon at the top right of your [...]
Can I use SecureBackup on my Mac?
securebharat2019-07-31T13:02:50+00:00Yes - the SecureBackup Desktop software is available for Mac. It works in the same way that the SecureBackup Desktop software for Windows works - backing up your files as [...]